Q: What does the website migration service include? Will my website be secure?
A: The website migration service on offer at gemtechs is absolutely free of charge and involves moving all your web files, databases and emails from your current web hosting provider to your new hosting account with us. We’ll also update all the configuration settings needed for your sites to be completely functional on our innovative cloud hosting platform.Our technicians are fully capable of moving any sort of website. With years of practical experience in this field, they’re well–versed in the specificities of our web hosting platform, our Control Panel as well as all other famous Control Panels. For them, moving a custom web application with many custom libraries is as easy as moving a plain WordPress weblog.
Q: Website migration seems like lots of work. How long can it take?
A: While we can’t give you a precise time window, because there are a lot of factors, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will try our best to migrate your site within 48 hours, and in some cases – within 24 hours (when the content is not large).
Q: My privacy is essential for me. What details do you require?
A: We will need the login information for your current web hosting provider’s Control Panel and the site’s name (domain name).
Q: My present hosting account has delicate info inside. How can I trust you?
Q: Will there be any downtime for my site?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your former web hosting provider. As soon as the migration is finished, we will make sure that everything is working correctly and that the integrity of your content is not jeopardized prior to notifying you that the transfer is completed. After that, we will tell you how to move the domain name over to your hosting account with us and how to edit the DNS records.
Q: Will my old web hosting provider need to provide any information/assistance?
A: While we transfer your web content, your hosting provider won’t be aware of the migration at all. We will never contact them in any way.
Q: Which web hosting providers can you migrate data from?
A: We can migrate your site from any hosting provider or any Linux–based web hosting platform given that we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we’re unable to migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.