Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Solution Guarantee

  • Each ticket that you submit to our technical help and support Dept will be responded to in less than 1 hour. The regular problems shall be addressed as quickly as possible. Nevertheless, if the assistance request you have posted needs the help of a capable technician, we will send the ticket to him and will inform you about the hold–off.

  • Top quality support service
  • Professional Client Support Service

  • We will be working for you 24 hours a day to offer you assistance and client support and to help you with any problem that you could encounter when administering your virtual server. We can support all pre–installed programs, like your OS, server administration panel (dependent upon the VPS type) and the Web Site Control Panel produced entirely by our company.

  • Intuitive help center
  • An Intuitive Help Section

  • A descriptive and constantly updated knowledge base is incorporated into our custom–built Web Site Control Panel. It offers quick tips on how to perform all the fundamental site supervision duties. The Help zone provides in–depth how to article tutorials and step by step video guides. You can gain access to the Help section by hitting the Help or Video buttons in the right corner of each Control Panel section.