Help Channels

  • Video Tutorials

  • Video Training

  • Our how–to video tutorials will aid you with any activity within the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We provide you with an easy–to–use Frequently Answered Questions section where you will find answers to the most regularly asked questions.

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  • Ticketing System

  • A Ticketing System

  • The technical support staff is on duty 24x7x365 to help answer all of your queries. You are going to have a response within max 1–hour following your ticket application.

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Types of Assistance

  • Shared Hosting Support

  • Web Hosting Help

  • Need some assistance for your web hosting account? Thinking about how take advantage of several of the free applications that we’re providing? Simply inform us.

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  • VPS Hosting Support

  • VPS Servers Help

  • Assuming that you have problems running your SolusVM administration panel, or with any of the free applications the VPS is pre–installed with, just let us know.

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  • Dedicated Hosting Support

  • Dedicated Servers Help And Support

  • If you require expert hints and tips from an admin professional or need to change the set–up of your dedicated server, just inform us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user friendly and simple to use. Nevertheless, if, at any time, you need help, you're able to trust in our 24/7 technical support service.
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