A 99.9% Server Uptime
The principal advantage of constructing your very own web hosting system is that you don’t need to worry about compatibility issues – you set up a particular set of software applications in such a way as to work with a specific set of hardware parts. The final result is something much more stable and dependable, because there are less possible chances of failure. We have set up our cloud hosting system atop tried and tested hardware elements along with a heavily tweaked version of Security–Enhanced Linux in an attempt to set up an exceptionally risk–free environment for all your sites.
This is why, with each of our web hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is vital to also set up your own network infrastructure. This is why we built a custom internal network in all our datacenter facilities. Relying on top–hole Juniper routers and switches, our internal network allows for mind–blowingly fast data transfer rates and is fully redundant.
This way you will enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, irrespective of which web hosting offer you’ve picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are dissatisfied with our web hosting services, or if you consider them inadequate, or if you decide that you need to use a VPS servers instead of a cloud hosting plan – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain full control of your domains even when you close your web hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours for a response, you know how annoying this can be, even more so when your website is on the line. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be at your disposal and they’ll get back to you in under 60 minutes. And the best thing is that their average ticket response time is less than 20 minutes!