Managing your own server may not be very easy and in some situations it could be incredibly annoying, especially if you don't have much experience and you aren't confident what to do in certain scenarios. The server has its own Os and processes running on it, consequently you might need to handle problems which you haven't experienced with a standard shared web hosting package where the provider handles the server maintenance while you handle just your web content via a website hosting Control Panel. In the event that some service stops responding, for instance, or some process start overloading the machine, you shall need to take measures to restore the proper operation of the server. If you have not dealt with these kinds of situations in the past, you can employ the Monitoring & Rebooting feature, that's part of our optional Managed Services upgrade package.
Monitoring and Rebooting in VPS Servers
If you opt to host your sites or offline applications on one of the VPS servers we supply, you can add the Managed Services upgrade whenever you want and from that second on our administrators will monitor your entire system closely. Automated checks for a number of processes shall be enabled and our seasoned team will be notified the instant some unforeseen predicament presents itself - a script that's not responding, a frozen process, an app that takes a lot of physical memory or CPU processing time, and so on. Our administrators will determine what caused the problem and will resolve it or will reboot the server if required so that it can resume its proper operation. The Monitoring & Rebooting part of the Managed Services bundle will save you money and time since you won't have to pay to a third-party business to monitor your hosting server remotely, not mentioning that they cannot access your server to do anything in the event that an issue appears.
Monitoring and Rebooting in Dedicated Servers
Adding the Managed Services package to your dedicated server service is as simple as clicking a button on the order page or in your billing Control Panel and provided that the service is active, our system admins will keep tabs on all system processes on your hosting machine 24/7 as to ensure that everything is up and running the way it has to. An automated system will alert them as soon a problem appears, so they can troubleshoot it to determine what induced it and will then take care of it very quickly. Frozen processes, software components that have shut down or apps that use a lot of physical memory are merely several examples of the things our experienced staff will look for and deal with. A third-party monitoring firm can only let you know that there is some problem with a certain system service, but they'll lack the means to do anything about it as they won't be able to access your hosting server.