Irrespective of the fact that the hosting service supplied by the different companies is more or less identical, each provider has got their own platform with its own modifications and ways to accomplish specific operations. Because of this, a rich knowledge base will be remarkably useful both for persons with little to no previous experience and for technically practiced users who will eventually learn how certain operations are accomplished, but will lose valuable time meanwhile. The purpose of such a knowledge base is to make the hosting service quick and simple to use, sparing users plenty of time and effort. The outcome is more gratified customers, since they can easily find the information they are seeking, and significantly less work for the client service team members, because typically most of the queries and difficulties that customers have got are already included in the knowledge base. If the articles themselves are adequately written and encompass more things, you’ll be able to learn more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Web Hosting
All web hosting that we offer feature an in-depth knowledge base where you can find all you may ever need to know in regard to your hosting account. Irrespective of whether you would like to create a brand new database, to redirect a domain by means of an .htaccess file or to set up an email address on your computer or smart phone, you can just read our help articles and all the info that you need will be there. When you go to a certain section of the Hepsia hosting Control Panel, you’ll see articles that are dedicated to the features that you can access through it. If you want to see the complete article archive and get acquainted with all the features that Hepsia offers, or only to read generic info about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our utmost best to cover any predicament that you may confront, but if you do not find what you desire, you can always get in touch with us, as our technical support team members are available to you night and day.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come bundled with a rich online article archive where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it on the basis of the feedback that we’ve acquired from our clients over the years and, as a consequence, our articles encompass specific issues that you may come across and propose the best means of correcting them, for example getting a 500 Internal Server Error message or being unable to send e-mails from your computer even though you have the correct outgoing mail server settings. The articles are available in every section of the Control Panel and you can browse them whenever you need. They can help you widen your knowledge not only about our services, but also about the web hosting sphere in general, as they include thorough guidelines and general info such as what cron jobs or file access permissions are.